BT Synergy 4500 Dect Trio With Answering Machine (Electronics)

terrible phones I bought a set of four of these phones a few months back, and they have all since started playing up. They switch off when you try to answer them, and when you attempt to dial out. I would take them back, but found them so infuriating that I have smashed two of them to pieces in temper. Avoid at all costs.

Good Phone - No Problems So Far We've had this phone for 5 months now, and haven't had any problems with it. The sound quality is good, but not quite as good as our previous wired (non-cordless) phones. We live in a sizeable 1930s 4 bedroomed brick-built house, and the phone works well all over the house and in the garden. We found an acceptable ring tone, and it is loud enough for us. We haven't had any problems with battery life. Also, the phone is plugged into the same phone socket as our BT Homehub, and we haven't had any problems with interference between these two wireless devices. The reason we bought a cordless phone was because the extension wiring for phone sockets round the house was slowing down the broadband line speed - it increased from less than 500kb to over 2mb when the extension wiring was disconnected.

Good start - but soon disappointed We were very fortunate to pick up a 4 handset one in the Next sale for £55. Bargain we thought. It's lasted 3 months. About a week ago I suddenly noticed that one of the handsets was flashing 'Base 1'. Strange... I checked the other handsets and they were all doing it. I tried to make a call but the phones just didn't work! So I read the manual. Troubleshooting seemed to think it was that the handsets weren't registered to the base. So I went through the instructions for registering and it didn't work. Tried all of the usual fix it yourself options (power off for 10 secs, unplug from phone line etc) - still nothing. Phoned the helpline number in the book then next day (no answer that night). Went through a few manufacturer's options that aren't printed in the book. Still not working. So I was told basically - tough, you'll have to return it to where you bought it from and get your money back. I wanted them to fix it (it's probably just the transmitter in the base unit) because we won't be able to pick up a replacement 4 handset phone of the same quality for the money that we paid. Not interested, despite the fact the instruction book gives a 12 month warrenty that implies they will take it back from you and fix it! Now we were considering just buying a single unit to get the new base - but upon reading the reviews on here I think I have changed my mind. I wouldn't recommend this to anyone now - which is a shame because the features with it were exactly what we needed. I've never had a BT phone before and probably won't again now.

Do not buy this phone We bought 4 of these and they have lasted just over a year. Like other reviewers, the phones cut out when you answer a call or switch off when you press any button. All four of them have ended up like this so it is not just a problem with one phone. Also calling a number from the phonebook does not work, they seem to dial a different number to the number stored so you always have to dial the number manually. So now looking for a new set of phones.

Faulty within days Nice design, bought to upgrade from earlier BT synergy model (the LCD display is dying on that one). Liked the idea of having additional handset that didn't require phone line connections. Answer machine is excellent, and you can see how many messages have been saved on the main phone's LED display. Easy to set up. BUT main handset failed after only 5 days. No longer makes connection with base unit and display is dead (swapped batteries over to check if this was the problem, sadly not). Returned and looking for another brand.